Kindly contact our Customer Service department to have your account linked.
FAQs: Education Grant FAQs
Where do I get the code to access the web portal?
Kindly contact our Customer Service department to obtain the code.
How do I get a Letter of Good Standing?
Only current active customers with no arrears can get a letter of Good Standing.
The school I attended has changed or closed. How can I obtain my educational credentials for my application?
You may visit the Ministry of Education & Youth to request an official letter confirming your
school attendance.
Where can I find names of notaries who can sign my multi jurisdiction form?
Please visit the Ministry of Justice’s website.
How long does a Fit and Proper last?
5 years
Can I come in to get unlicensed machines licensed without penalties?
Please contact the Customer Service team.
Can I purchase a gaming machine without a Fit and Proper?
No, that would be illegal under the law.
How long does the Fit and Proper process take?
Once all the relevant documents have been submitted, the investigation period may take
approximately 8 weeks or more.
How do I become a Technical Service Provider (TSP)?
Step 1. You must have a registered company.
Step 2. Complete the application form and submit all the requested documents.
